Privacy Policy
Last updated: July 11, 2026
This Privacy Policy explains how BigBandi™ collects, uses, shares, stores, and protects personal data when you use our website, mobile applications, and related services.
BigBandi™ is operated by Varnym LLC.
1. Data Controller and Contact
BigBandi is the controller for data processed through this service. For privacy matters, write to admin@varnym.com and include Privacy Request in the subject line.
2. Scope of This Policy
This policy applies to users, owners, operators, and visitors interacting with BigBandi products. It covers data collected directly from you, automatically through device usage, and through service operations.
3. Categories of Data We Collect
Account and profile data: name, phone number, role type, and profile preferences.
Authentication data: OTP events, login metadata, token/session status, and security verification records.
Operational booking data: machine type, request details, schedule, status transitions, pricing inputs, and support interactions.
Location and dispatch data: geolocation coordinates or location context used to match nearby supply and demand.
Technical data: app version, crash diagnostics, device identifiers, and network signals used for fraud prevention and reliability.
4. How We Use Data
We process data to authenticate access, power booking and dispatch workflows, connect users and owners, manage communications, reduce abuse, and improve performance and safety.
5. Legal Bases for Processing
Depending on your jurisdiction, processing is based on contract necessity, legitimate interest in platform safety and continuity, legal obligations, and consent where required for optional communications or analytics.
6. Data Sharing and Disclosures
We share essential job context between users and owners to complete bookings.
We share limited data with infrastructure providers such as hosting, SMS/OTP, and analytics vendors under contractual controls.
We may disclose data when required by law, legal process, or urgent safety response.
We do not sell personal data for monetary consideration.
7. Cookies and Similar Technologies
We may use session cookies, local storage, and comparable technologies for sign-in continuity, security checks, and service analytics. Where legally required, consent controls are provided.
8. Data Retention
We retain personal data only as long as operationally necessary and legally permitted.
Account and operational records are retained for active service needs and compliance windows.
Security and OTP logs may be retained for fraud prevention and auditing windows.
Certain legal and dispute records may be retained longer where required by law.
9. International Data Transfers
Data may be processed in regions where our infrastructure providers operate. When required, we apply recognized transfer safeguards under applicable law.
10. Security Controls
We maintain safeguards including encrypted transport, role-based access controls, environment controls, event logging, and operational monitoring. No digital system is fully risk free.
11. Your Rights and Choices
Subject to local law, you may request access, correction, deletion, portability, restriction, or objection for certain processing activities.
You may request account and data support by contacting admin@varnym.com. We may ask for verification to protect account security before processing high-impact requests.
12. Children and Age-Restricted Use
BigBandi is intended for users legally eligible to participate in equipment-related service coordination. If you believe a minor has submitted data in violation of law, contact us for review and removal action.
13. Breach and Incident Response
We maintain incident response procedures and investigate material security events. Where required by law, notifications are issued to affected users and authorities within applicable timeframes.
14. Policy Updates
We may revise this policy to reflect legal, technical, and product changes. Updates are posted with a revised last updated date.
15. Contact and Related Policies
For privacy, support, and compliance questions, contact admin@varnym.com or visit Contact Us. Review service rules in Terms and Conditions.